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Community Management for Condominiums – Policy & Coverage In 2023

Condominiums are a popular form of housing in many parts of the world, particularly in urban areas. They offer a range of benefits, including shared amenities and the ability to live in a central location.

Managing a condo community can be challenging on your own, particularly as the number of residents grows. Here’s what proper condo community management can do for you:

Common Areas

One of the primary responsibilities of condo community management is managing common areas. Common areas are spaces within the condominium complex that all residents share, such as hallways, elevators, and outdoor spaces. These areas must be maintained and kept clean to help residents use them safely and comfortably.

Condo community managers are responsible for keeping common areas well-maintained and promptly addressing any issues.

This includes hiring and supervising cleaning and maintenance staff, developing a schedule for cleaning and maintenance, and making sure all necessary equipment and supplies are available. A well-maintained common area can increase the value of individual units and create a more pleasant living environment for residents.

A maintenance schedule may be established that outlines the regular maintenance and cleaning of common areas. This schedule includes daily cleaning and upkeep of common areas as well as more extensive cleaning and maintenance of larger facilities like the gym, pool, or community room.

Regular inspections are carried out by community management to verify all common areas are in good condition. This involves identifying potential safety hazards, such as damaged flooring or loose handrails, and addressing them immediately.

They also oversee any maintenance work by third-party contractors to make sure the job is completed to a high standard. This includes cleaning services, landscapers, repair technicians, etc.

Management may also be responsible for the enhancement and improvement of common areas. This may include updates to decor, adding new amenities like outdoor seating areas or playgrounds, etc. They may work with resident committees or associations to solicit feedback and suggestions for improving the common areas.


Effective communication helps residents stay informed about key issues so that their concerns are addressed promptly. Condo community managers must develop effective communication strategies that reach all residents. This includes those who may not be physically present at the complex.

This can include developing a website or social media page where residents can access information, see updates, and schedule regular meetings or events to bring residents together. By keeping residents informed and engaged, condo community managers can build a sense of community and encourage participation in community activities and initiatives.

Community managers must be prepared to address any disputes or conflicts that arise within the community. Disputes can occur over various issues, from noise complaints to disagreements over common area use. Condo community managers must be trained in conflict resolution and mediation to make sure these issues are resolved fairly and equitably.

Residential condo community management may communicate with residents through newsletters, community meetings, or online platforms to inform them of maintenance schedules, updates, and other relevant information. This helps so that residents know of any upcoming maintenance or repairs and can plan accordingly.


Maintenance is another key aspect of condo community management. Maintenance issues can arise at any time, and they can range from minor repairs to major renovations. Condo community managers must be prepared to address these issues promptly and effectively so that residents are comfortable and safe.

This includes developing a maintenance schedule that addresses routine maintenance tasks, such as cleaning gutters, servicing HVAC systems, and addressing unexpected issues. Condo community managers must also work closely with maintenance staff and contractors to make sure work is done efficiently and within a budget.

When issues are identified, residential condo community management will coordinate with contractors or vendors to address the issue. This may involve contracting with plumbers or electricians to repair or install new equipment.

Find the Right Condo Community Management

Finding the right condo community management can contribute to a more positive living experience in a condominium. Researching potential management companies, assessing their communication style and responsiveness, and evaluating the value they provide for their fees can help to identify the right fit.

Consider the management company’s track record in managing similar properties and their approach to resolving disputes. By considering these factors, you can decide which management company will best meet your needs and expectations.

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